Your privacy is mypk88's top priority. This document clearly explains how we collect, use, protect, and manage your personal data when you use our platform.
Mypk88 values the privacy of every member who uses our platform. This Privacy Policy details our practices regarding the collection, processing, storage, and protection of your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international standards.
By registering an account or using any mypk88 services, you give your consent to the processing of your personal data as described in this document. If you disagree with any part of this policy, please stop using the platform and contact us to close your account.
This policy applies to all users of the mypk88 platform, including website visitors, registered members, and anyone who interacts with our services through the official website, mobile app, or other communication channels provided by mypk88.
Mypk88 has never and will never sell, rent, or commercialize your personal data to any third party for marketing or any other purposes unrelated to platform operations.
Mypk88 only collects data that is strictly necessary to provide a secure, seamless service that complies with legal requirements. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, IC/passport number, date of birth, gender | Identity verification & KYC compliance |
| Contact Information | Malaysian phone number, email address | Account communications & notifications |
| Financial Information | Bank account number, bank name, digital wallet | Deposit & withdrawal processing |
| Usage Data | Game history, betting records, account activity | Security & service improvement |
| Technical Data | IP address, device type, browser, operating system | Fraud detection & security |
| Location Data | Approximate location based on IP | Geographic compliance |
We do not collect sensitive information such as biometric data, health information, or religious beliefs unless there is a specific legal requirement to do so.
Your personal data is collected through various channels throughout your interactions with mypk88. Understanding how data is collected helps you make more informed decisions about the information you share.
Directly from you:
Automatically during use:
We do not purchase or acquire your personal data from third-party data brokers. All data we hold is either provided directly by you or generated through your use of the platform.
Mypk88 uses your personal data solely for legitimate purposes directly related to the provision of platform services. The following are the primary purposes for which your data is used:
Mypk88 does not use your personal data for third-party advertising, automated profiling that materially affects your rights, or any other purposes not stated in this policy without your prior consent.
For marketing communications such as promotional offers and the latest bonuses, you can manage your notification settings in your Account Profile page at any time. You may opt out of receiving marketing messages without affecting the core services of your account.
Mypk88 manages your personal data responsibly. We do not share your data with external parties except in the limited circumstances described below, and every such sharing is carried out with appropriate safeguards.
Parties that may receive your data:
All third parties that receive your data are required to sign a data processing agreement obligating them to handle your information to the same security standards as mypk88. They are not permitted to use your data for any other purpose.
In the event of a merger, acquisition, or sale of mypk88 assets, your personal data may be transferred as part of the business assets. You will be notified via email or account notification before your data becomes subject to a different privacy policy.
The security of your personal data is mypk88's highest technical priority. We continuously invest in cutting-edge security infrastructure to ensure your information is always protected against internal and external threats.
Technical security measures we employ:
While we implement comprehensive security measures, no system is entirely risk-free. You also bear responsibility for safeguarding your password and promptly reporting any suspicious activity on your account to us.
Mypk88 uses cookies and similar tracking technologies to ensure a smooth and secure user experience. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can control or delete cookies through your browser settings. However, disabling essential cookies may affect core platform functionality, including your ability to log in to your account.
Mypk88 does not use third-party cookies for advertising purposes or sell your cookie information to advertising networks. Any analytics cookies we use are strictly for internal purposes to improve our platform services.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by mypk88. We respect and facilitate the exercise of these rights.
You have the right to request a copy of the personal data we hold about you at any time. Requests will be processed within 21 business days.
If your data is inaccurate or outdated, you may update it directly through your profile settings or contact our support team for corrections.
You may withdraw consent for certain data processing activities such as marketing communications without affecting core account services.
In certain circumstances, you may request that we restrict how we process your data while a dispute or complaint is being resolved.
You have the right to object to the processing of your data for specific purposes such as profiling or direct marketing, and we will honour that objection.
If you believe your privacy rights have been violated, you may file a complaint with us or directly with the Malaysia Personal Data Protection Department.
To exercise any of the above rights, contact our Privacy Officer via email at [email protected] by stating the type of request, your account number, and relevant details. We will verify your identity before processing any request.
Mypk88 retains your personal data for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law. Our core principle is to never retain data longer than necessary.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout the active account period | Continuous service provision |
| Financial transaction records | 7 years after transaction | Malaysia Financial Law Compliance |
| KYC Documents | 5 years after account closure | AMLA compliance & regulatory requirements |
| Support communication logs | 3 years | Dispute resolution & quality assurance |
| Technical & security logs | 12 months | Fraud detection & security audits |
| Marketing data (if consented) | Until consent is withdrawn | Consent-based communications |
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you. The deletion process is carried out using methods that comply with data security standards.
As a responsibly operated gaming platform, mypk88 is subject to legal obligations requiring the collection and verification of member personal data. The Know Your Customer (KYC) process and compliance with the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLA) are among the key requirements.
Information collected for KYC purposes:
Your KYC documents are stored in an encrypted environment with highly restricted access. Only authorised personnel who have undergone background checks may access these documents, and all access is recorded in an audit log.
Mypk88 fully cooperates with Malaysian authorities in investigations related to money laundering, terrorism financing, or other financial crimes. Personal data and transaction records will be provided to authorities upon valid official request.
Mypk88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in law, technology, business practices, or platform operational requirements. We are committed to notifying you of any significant changes.
Amendment notification procedure:
Continued use of the mypk88 platform after any amendment takes effect constitutes your acceptance of the updated terms. If you do not agree with the changes, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Privacy Officer. We are committed to responding within 24 hours for general inquiries and 5 business days for formal complaints.
Live support is available 24 hours a day, 7 days a week via:
In-Platform Live ChatIf you are not satisfied with our response, you have the right to file a complaint with Malaysia Personal Data Protection Department (JPDP) under the Ministry of Communications and Digital.
We invest seriously in best-in-class technology and procedures to ensure your privacy is always protected.
All data transmitted between your device and our servers is protected with 256-bit SSL encryption — the same security standard used by leading banks in Malaysia.
Our KYC process uses advanced document verification technology. Your documents are encrypted immediately upon upload and can only be accessed by authorised personnel.
Our automated monitoring system operates 24/7 to detect unauthorised access attempts, suspicious account activity, and security threats before they affect you.
Financial data, identity information, and game records are stored in separate environments with layered access controls. No single staff member has full access to all data layers.
Secure your account with an extra layer of protection via OTP sent to your Malaysian phone number. No one can log in without access to your phone.
Mypk88 infrastructure undergoes regular security audits by independent firms specializing in cybersecurity. Audit findings are used to drive continuous system improvements.
Now that you understand how we protect your privacy and personal data, register an account today and enjoy a safe, transparent online gaming experience that meets the highest standards in Malaysia.